Key Responsibilities

• Liaise with DFO, FOSO and Pilot Managers to deliver support consistent with safe, efficient and compliant operation;
• Support flight crew in delivering a robust and safe operation. Troubleshooting issues identified and assisting with corrective actions;
• Ensure effective, timely compilation & revision control of Operations Manuals;
• Manual authoring using WebManuals system
• Minimum equipment list amendment and review
• Maintain Company Aircraft Performance and Aerodrome Categorisation data;
• Assess suitability and briefing creation of airports for TAG aircraft operation and ensure Flight Operations approval;
• Proactively monitor Flight Operations manual amendment and online documentation;
• Provide Project and Planning Management Support within the Flight Operations Department;
• Consult with aircraft manufacturers / suppliers to assist access to updated operational data;
• Provide focal point of contact for Flight Operations Technical queries from CAMs and pilots;
• Evaluate and develop innovative IT-based methodologies to improve Flight Operations efficiency.
• Manage outsourced contracts for Flight Ops online manuals, Mass & Balance and Performance
• Provide technical support to Flt Ops Management consistent with safe, efficient and legal operation;
• Liaise with other TAG Aviation companies (including TAG Asia) to work towards harmonisation throughout the operation;
• Co-ordinate Flight Operations contact with TMCAD, UKCAA, IoMAR, Compliance and third-party auditor queries

JOB REQUIREMENTS

• GCSEs English & Maths (grade 4 or above) is essential
• IT literate is essential
• Proficient in Microsoft packages is essential
• Passion and understanding of commercial aviation is essential
• Team player, detail oriented and committed to service delivery is essential
• Previous flying experience is desirable